Privacy Policy

1. Introduction

TackRoute ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our waste management platform and services.

By using TackRoute, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, company name, and billing information.

Customer Data

You may store customer accounts, service addresses, and service data within the platform. You are responsible for ensuring you have appropriate authorization to use this data.

Usage Data

We automatically collect information about how you interact with our services, including pages visited, features used, and operational performance metrics.

3. How We Use Your Information

• To provide and maintain our services
• To process transactions and send related information
• To send you technical notices and support messages
• To respond to your comments and questions
• To analyze usage and improve our services
• To detect, prevent, and address technical issues

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist in operating our platform
• To comply with legal obligations
• To protect and defend our rights and property
• With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Export your data in a portable format

8. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.